Cracker Jacks

It's been a long week, with Tiger needing to go to the Kitty Emergency Room, where he was transferred to Kitty Quarantine: Feline Distemper is highly contagious and often fatal. The good news is, after two nights at the Kitty Hospital, he is doing well: he eats and purrs and cuddles and except for still being in his own isolation room and lonely, he is very happpy and seems healthy now.

So we went to Sizzler for dinner last night, and it was a special treat.

MeriAnne's salad was like a box of Cracker Jacks.

It came with a free prize...

One latex glove.

Needless to say, that was one of very few nights in my life that I didn't clean my plate...

And the response from the restaurant itself? Pretty pathetic.. after 25 minutes the manager apologized. The waitress never did.

And the only thing we got for 'free' was the glove. Not even a comp on the partially eaten dinner.

Basic Clue for restaurants:

  • If a customer finds something gross in their food, IMMEDIATELY deal with it.
  • Explain, "oh, gross, I can understand how you are not hungry any more.. here, I will reverse the charge on the food you paid for already or comp you to come back some other night" Don't expect customers to be hungry after they find trash in their food.

And if you happen to get a Cracker Jack meal with a special prize:

  • Do not let the server take the offending item: leave it on the table until the manager arrives.
  • Take a picture of it. Lots of pictures.
  • Refuse to accept any more food, even your entree, until it is dealt with. If they toss their trash in the salad, what did they toss on your entree?

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